Go to your inbox and judge the account as a whole - does it look normal, or is it empty? Click on a message and read and reply to it - are you able to access the email and send it without issue? When you return to your inbox, are your messages still there or do they disappear in the same way they are disappearing from the inbox in your email program? Launch a web browser, go to and log into your account. With that in mind, there is a good chance that your Yahoo! Mail accounts are no longer fed into the email program in the same way as they were before that update alternately it could be that the accounts were not calibrated correctly when they migrated into the updated Live Mail program after the update.Įither way, this means you may need to adjust the setup of your accounts to ensure proper access.īecause Yahoo! Mail is essentially web-based service (Live Mail downloads messages from the Yahoo! Mail server to your computer and serves as an intermediary for access but the account is really located on the Yahoo! Mail server), you first need to see if your messages are available online or not. (While you did not mention how you access your Yahoo! Mail accounts on your system, Live Mail is a common choice for Windows users because that is what comes pre-installed with Windows 10.) In this case, it appears to be an update to Windows 10, which - it should be noted - also includes an update to the Microsoft Live Mail program. As such, it's not uncommon for issues like what's described above to take place after some sort of update gets installed, either to the operating system or a program. Can you help?Ī: While it offers a lot of capability, Yahoo! Mail can sometimes be a bit persnickety when it comes to updates.
This happens each and every time I go into Yahoo! Mail. Everything is gone - I find nothing in my sent mail, trash or any other folders.
Ever since that happened, whenever I log onto my Yahoo! Mail accounts and click into one email in one of my inboxes, the remaining messages in that account disappear from view the instant I close that the message and return to my inbox.
Q: A few months ago my computer downloaded and installed Windows 10 automatically.
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